Main Areas of Focus: Donation tracking, Data entry, CRM Records Maintenance

Location: Remote - U.S. only.

Eligibility: charity: water is fully remote and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future. 


You'll support our accounting and fundraising teams by aiding in the development of best-in-class revenue operations functions and ensuring completeness and accuracy of donor records.


Reporting to the Assistant Controller, as the Gift Processing Associate you will assist in maintaining a best-in-class operations function to support our fundraising and accounting teams. You’ll be the offline donation champion, recording all check, wire, stock and cryptocurrency donations to help maintain the completeness and accuracy of donor records and to ensure our books are up-to-date. Additionally, you’ll collaborate closely with our fundraisers and across the organization to design, implement, and maintain the systems and processes needed to build a best-in-class revenue operations function.


  • Enter donations into our CRM (Salesforce) and GL (Netsuite), to ensure accurate and reconciled donor records across systems. Work with cross functional teams to resolve discrepancies clearly and quickly 
  • Manage matching gift platforms to ensure donations are properly received, matched and distributed according to donor intentions
  • Prepare and distribute IRS compliant and timely tax receipts to donors
  • Facilitating mailing list creation and ad-hoc reports for external communications
  • Building and maintaining a reconciliation process between systems with the finance department
  • Serve as a key player in month close, ensuring offline donations and pledges are recorded and reconciled between the general ledger and CRM
  • Effectively communicate with other departments by investigating and corresponding to donor inquiries related to their donation and current campaigns
  • Help develop and institute procedural changes by working closely with key stakeholders in fundraising, systems, data and accounting


  • A bachelor's degree or equivalent experience
  • Proficient Excel skills
  • Exceptional comprehension and cross-collaboration skills
  • Strong project management skills and attention to detail - you care about the “little things” and make sure they get completed on time and in a professional manner 


  • 1 year of related work experience
  • Experience working with Salesforce and/or NetSuite
  • Experience on a revenue operations team
  • Formal training in excel software


You’re obsessed with accuracy

You double and triple-check your work because you know that accurate data is crucial to operating successfully. You pay strong attention to detail, have excellent grammar, spelling, and proofreading skills. You care about the numbers being right and take the time to make sure everything reconciles or is set up to be error-proof. 

You’re so organized, it’s embarrassing and extremely detail-oriented

You can handle and prioritize multiple projects of various origins at once. You can turn any meeting or email thread into actionable and prioritized items for multiple people. 

You're a strategic thinker

You have the strategic prowess and social intelligence required to help build scalable models that leverage charity: water's brand, assets, relationships, and opportunities to meet aggressive growth goals. You read between the lines and think a couple of steps ahead to manage expectations and be prepared for your team. 

You're action-oriented

You see something that needs improvement and you take action. You love to find opportunities and are not afraid to roll up your sleeves and dive into complex revenue challenges.

You’re very adaptable

You're unfazed by the constant change of a fast-growing organization. You’re able to develop and structure projects, manage expectations, and work autonomously.

You’re a team player

You can coordinate efforts with many different departments -- both internal and external -- to get the job done right. You use sound judgment and intuitive analysis to interpret requests from your team and turn it into a solution that makes sense for charity: water. And you know to follow up to make sure everyone's on the same page.



The Finance team, which includes Accounting, Business Operations, Revenue Operations, and Legal, works diligently to support our entire organization, keeping our books in pristine order, ensuring that our Operations and Water funds are being allocated responsibility and in line with our strategic goals. They guarantee our donor promise and core pillar that 100% of our public donations will be utilized for water projects.


At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water in developing countries. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 12 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.

At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.

Apply for position now

Are you eligible to work in the U.S. without the need of sponsorship now or in the future?